Are They Work Ready?



Many instructors/facilitators train participants who will be entering the work force following their training.  The following activities have been chosen so that you can have learners explore the topic of work readiness.
 

 
 
 

CHARACTERISTICS OF A CO-WORKER HANDOUT


Rank the following statements that might describe the behaviour of a co-worker.  To indicate your decisions, place a “1” in front of the statement that is the most important characteristic of a good co-worker, “2” in front of the next most important characteristic, etc.  Place an “8” in front of the statement that is least descriptive of a good co-worker.

__ S/he is free with praise ofwork.

__ S/he communicates clearly.

__ S/he encourages constructive criticism to help make the job easier.

__ S/he is friends with everyone.

__ S/he encourages others when they are discouraged.

__ S/he accepts and is tolerant of individual differences.

__ S/he is a warm and friendly person.

If time permits, ask each person to share his or her top three characteristics of a co-worker.

SOURCE:
Thirty Dynamic Warmups for Groups
Internet.  Accessed August 5/00
Available URL: http://www.smartbiz.com/sbs/arts/act7.htm



 
 
 

ARE YOU A GOOD TEAM MEMBER?


Give each participant the ARE YOU A GOOD TEAM MEMBER HANDOUT.  Ask them to read it and then choose ten of the following phrases that best describe what it takes to be a team member.  (Explain that there are no right answers.)

After three minutes ask participants to form groups of four and discuss their ten team qualities.  If time permits, ask each group to pick the three that are most important to them and have each group make a group report.  Post the answers and discuss how your team can achieve those qualities.
 
 

Are you a good team member?


SOURCE:
Thirty Dynamic Warmups for Groups
Internet.  Accessed August 5/00
Available URL: http://www.smartbiz.com/sbs/arts/act7.htm



 
 
 

WHAT DO PEOPLE WANT FROM THEIR JOBS?


Objective:

Procedure:
Distribute copies of the form, “What Do People Want From Their Jobs?”  Divide the group into subgroups of 3-5 people each.  Ask each person to indicate which of the ten items listed is felt to be of MOST importance in contributing to employee morale.  Weight the items from 1 – 10, assigning 10 to the most important items, 9 for #2, etc., in a reverse weighting order so that all 10 numbers are used.

Then have each group total the individual weights within their group.  Rank the 10 items under the column marked “Group.”

Advise the group that this same scale has been given to thousands of workers around the country.  In comparing related rankings of both employees and supervisors, the typical supervisory group is ranked in this order (mark in the “Supervisors” column).

1. High wages
2. Job security
3. Promotion in the company
4. Good working conditions
5. Interesting work
6. Personal loyalty of supervisor
7. Tactful discipline
8. Full appreciation of work done
9. Help on personal problems
10. Feeling of being in on things
However, when employees are given the same exercise and asked what affects their morale the most, their answers tend to follow this pattern (mark in “Employees” column).
1. Full appreciation of work done
2. Feeling of being in on things
3. Help on personal problems
4. Job security
5. High wages
6. Interesting work
7. Promotion in the company
8. Personal loyalty of supervisor
9. Good working conditions
10. Tactful discipline
Note that the top three items marked by the employees are the last three felt to be important for them by their supervisors.
Discussion Questions: Materials Required:

Sufficient copies of the form below.

Approximate Time Required:

20 minutes

Form:

What Do People Want From Their Jobs?


Individual Group Factors Supervisors  Employees
High Wages 
 Job Security 
Promotion in the Company 
Good Working Conditions 
Interesting Work 
Personal Loyalty of Supervisor 
Tactful Discipline 
Full Appreciation of Work Done
Help on Personal Problems
Feeling of Being in on Things 

SOURCE:
Newstrom, John W. and Scannell, Edward E.  (1980)  Games Trainers Play
New York: McGraw Hill Book Company  pp.121



 
 
 

HOW GOOD IS 99.9%?


Objective:

Procedure:

Ask participants what quality level, expressed as a percentage of total items produced, they would accept if they were placed in charge of a product line or service. Poll them, by a show of hands, as to the level acceptable to them, e.g.,

Level                        # Responses

90%                                ___

95%                                ___

96%                                ___

97%                                ___

98%                                ___

99%                                ___


Then indicate that some contemporary firms have sought to hold their reject rates down to just 1/10th of 1 percent (99.9% quality)! Ask them if they think 99.9% quality is adequate.

Finally, illustrate some of the effects of even a 99.9% quality level by progressively revealing the startling statistics (see below).

Then you might inform them of Motorola’s commitment to achieve "Six Sigma" quality levels--less than 3 rejects per million items produced!!!

Discussion Questions:

Materials Required:

None.

Approximate Time Needed:

5-10 minutes.
 
 

IF 99.9% IS GOOD ENOUGH, THEN...


SOURCE:
McGraw-Hill Trainer’s Toolchest.  Date online not available
Internet.  Accessed date: July 17, 2000
Available URL: http://www.pbg.mcgraw-hill.com/training/toolchest/games.html



 
 
 

EFFECTIVE EMPLOYEE


Activity Summary:

Time Reference:

Approximately 25 to 30 minutes.

Group Size:

Unlimited, but best suited  to a  group of 20 or fewer participants.

Space Required:

A room that has potential for flexible seating.

Materials Needed:

For each participant, a pencil and a piece of paper.

Trainer Administration:

While giving each participant a pencil and a piece of paper, the trainer asks the group members to think about the general qualities they feel an effective employee must possess.

The participants are then given three minutes to list these qualities on paper.

Next the trainer asks that each group member rank order the items on his or her list according to the perceived importance of each quality. (1 representing the most important quality that an employee can possess.)

When participants have finished their rank orderings, the trainer asks them to divide into discussion groups of four or five participants each.  The members of each discussion group are to share their lists and the rationales for their selections and then attempt to reach a consensus on the five most important qualities they feel an effective employee must possess.  (If a consensus cannot be reached in 10 minutes, the group members  may vote to determine the group’s list of qualities.)

After 10 minutes the trainer calls the discussion groups together and asks  a volunteer from each group to read his or her group’s top five qualities out loud.

When all of the discussion groups have presented their lists, the trainer may process the exercise through a group discussion on the similarities and differences among the various lists.  The discussion should also explore  the assumptions, values, and the attitudes associated with each group’s selection.

Variations:

The group leader may ask participants to rate themselves, on a scale of 1 to 10 (1 indicating complete competence, and 10 showing no competence), on how they feel they meet each of their own top five qualities.

After the discussion groups report on their lists, the trainer may give the entire group five minutes to reach a final consensus on the top five qualities an effective employee must possess.

SOURCE:
Forbess-Greene, Sue.  (1983)  The Encyclopedia of Icebreakers
San Diego, CA: University Associates Inc.   pp.367



 
 
 

INDIVIDUAL GOAL SETTING


Activity Summary:

Time Reference:

Approximately 20 to 25 minutes.

Group Size:

Unlimited

Space Required:

A room that has the potential for flexible seating.

Materials Needed:

For each participant, a pencil and a copy of the Goal Listing Sheet (see below)

Trainer Administration:

While giving each participant a pencil and a copy of the Goal Listing Sheet, the trainer asks the group members to think about their professional goals.

Next each participant is to record his or her daily,  weekly, monthly and yearly professional goals on their Goal Listing Sheet.  The group members should be encouraged to be as specific as possible in formulating their goals.

When all of the group members  have completed their lists, the trainer asks them to form pairs and to discuss  their goals with their partners.

After 10 minutes the group leader calls the participants together and initiates a discussion on goal setting and the establishment of priorities for the accomplishment of the established goals.

Variations:

The group leader may ask the participants to prepare lists that focus on personal as well as professional goals.

If the group members are connected by common work bonds, the trainer  may instruct them to establish team goals.
 
 

Goal Listing Sheet

Daily Goals:
1.
2.
3.
4.
5.

Weekly Goals:
1.
2.
3.
4.
5.

Monthly Goals:
1.
2.
3.
4.
5.

Yearly Goals:
1.
2.
3.
4.
5.

SOURCE:
Forbess-Greene, Sue.  (1983)  The Encyclopedia of Icebreakers
San Diego, CA: University Associates Inc.   pp.373



 
 
 

JOB DISCLOSURE


Activity Summary:

Time Reference:

Approximately 25 to 30 minutes.

Group Size:

Unlimited

Space Required:

A room that has the potential for flexible seating and contains adequate writing space for all the participants.  The area must be large enough to permit the unrestricted movement of all learners.

Materials Needed:

For each participant, a pencil and a copy of the Performance Variables Sheet (see below).

Trainer Administration:

The group leader begins by explaining that this activity gives the participants an opportunity to examine some factors that influence their performance on the job.

After giving each participant a pencil and a copy of the Performance Variables Sheet, the trainer informs the group members that they have five minutes in which to complete the forms to the best of their ability.

When the allotted time has elapsed, the group leader asks the participants to pair off and then spend approximately 10 minutes sharing information from their sheets with their partners.

The trainer may process the exercise by reassembling the group and initiating a discussion on the factors that the participants feel inhibit and/or promote performance in the work environment.

Variation:

The trainer can use other headings for the Performance Variables Sheet.  For example: Why I am ideally suited for the job – Why my job does not fit me or my short term goals – My long term goals.
 
 

Performance Variables Sheet:

What makes my job easier:
1.
2.
3.
4.
5.

What makes my job more difficult:
1.
2.
3.
4.
5.


SOURCE:
Forbess-Greene, Sue.  (1983)  The Encyclopedia of Icebreakers
San Diego, CA: University Associates Inc.   pp.385


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